14-day refund
If you buy a plan on streambox.fun and aren’t satisfied, you can request a full refund within 14 days of purchase. This applies to yearly and lifetime plans.
How to request a refund
Email support@streambox.fun from the email address on your StreamBox Player account, or use our contact form and choose “Plans and payments”. We respond within two business days and refund the original payment method. Refunds usually appear within 5 to 10 business days, depending on your bank or PayPal. A refunded plan ends immediately.
After 14 days
Payments are not refundable after 14 days, except where required by law. If something isn’t working, please contact us and we’ll do our best to help.
Unrecognised charges
Charges appear on your statement as STREAMBOX PLAYER. If you don’t recognise a charge, please contact us before opening a dispute with your bank. We can usually resolve it quickly.
App store purchases
Purchases made through the Amazon Appstore or Google Play are refunded by the store under its own policy. Please contact Amazon or Google directly.